To change your browser language, read this article.

  • Customer Log-In
  • Contact Us
    • Account & Device Activation

      • Activate Devices

        • Installation

          • Dash Cams

            • My Account

              • Map

                • Reports

                  • Maintenance

                    • Alerts

                      • Mobile App

                        • Features

                          • ELD

                            • Troubleshooting

                              • Integrations

                              • Home
                              • Maintenance
                              • Maintenance History

                              Maintenance History

                              Contact Us

                              If you still have questions or prefer to get help directly from an agent, please submit a request.
                              We’ll get back to you as soon as possible.

                              Please fill out the contact form below and we will reply as soon as possible.

                              • Account & Device Activation
                              • Activate Devices
                              • Installation
                                OBD Plug-in Wired Vehicle Tracker JBUS Device AT3 linxCam Dash Cam linxCam Rear Vision ATLT Daily Legacy Solar Tracker Solar Tracker Mini Tracker
                              • Dash Cams
                                Camera Settings linxCam FAQ Dash Cam FAQ Rear Vision FAQ
                              • My Account
                                API Billing Canceling Service Contact Support Credentials Devices & Troubleshooting
                              • Map
                                Geofences Map Alerts Route Replay Settings Tracking
                              • Reports
                                Driver Reports IFTA Vehicle & Equipment Reports
                              • Maintenance
                                Maintenance History Maintenance Reminders
                              • Alerts
                                Alert Notifications Alert Settings Safety Alerts Summary Emails Troubleshooting Alerts Vehicle Alerts
                              • Mobile App
                                Account Settings Coaching Sessions Customers Item Tracking linxCam Live Streaming Map Setup Tracker Information
                              • Features
                                Coaching Sessions Customers Dispatch Driver Coaching Fuel Cards Fuel Consumption Geofences Groups Item Tracking Linxup AI Location History Maintenance Notifications Reports Safety Score Share ETA Timesheets Users & Drivers
                              • ELD
                                ELD FAQ ELD Onboarding Helpful Links
                              • Troubleshooting
                                OBD Plug-in Troubleshooting Wired Vehicle Tracker Troubleshooting JBUS Troubleshooting AT3 Troubleshooting linxCam Troubleshooting Rear Vision Troubleshooting Dash Cam Troubleshooting ATLT Daily Troubleshooting Legacy Solar Tracker Troubleshooting Solar Tracker Troubleshooting Mini Tracker Troubleshooting
                              • Integrations
                                Procore ServiceTitan Whip Around Fleetio
                              + More

                              Table of Contents

                              What is Maintenance History? How can I keep track of the maintenance performed? Where can I see the history of the maintenance performed? How do I add unscheduled maintenance I have performed on my vehicles/assets/objects to their history? Can I set the system to email maintenance reports on a regular basis?

                              Below are frequently asked questions about Maintenance History.

                              Select the arrow to reveal the answers to your questions.

                               

                               

                              Maintenance History

                              What is Maintenance History?

                              Maintenance History is all completed maintenance items which enables you to efficiently track, manage and document all maintenance activities conducted on your equipment, assets, or even other items that don't currently have a Linxup tracker.

                              By keeping a detailed maintenance record, you can effectively budget your fleet costs and have better insights into the operational life of your equipment, ROI of makes and models of your fleet and any driver direct impacted maintenance by being able to see invoices, pictures and attachments after completion.

                               
                               

                              How can I keep track of the maintenance performed?

                              Linxup makes it easy to keep track of all your vehicle's, asset's and other item's maintenance.

                              To document maintenance performed as part of a maintenance reminder:

                              1. Click 'Maintenance' in the top toolbar.
                              2. Find the service performed in the list of Active Maintenance Reminders.
                              3. Click the 'COMPLETE' button.
                              4. Enter any additional information, notes, pictures, invoices and attachments in the pop-up.
                              5. Click ‘SAVE.’

                              The record of the service completed can now be found in the 'Maintenance History' section (found in the left navigation) and your next reoccurring Active Maintenance Reminder will automatically be reset and updated based on the information entered.

                              To document a one-time service event:

                              1. Click 'Maintenance' in the top toolbar.
                              2. Click the 'CREATE ONE-TIME SERVICE EVENT' button in the top section of the maintenance screen.
                              3. If the vehicle or asset has a tracker associated with it, be sure that 'Tracker' is selected under the 'Type' heading. If the item does not have a tracker, select ‘Other Item.’
                              4. Select the tracker or item for which you are documenting a service event.
                              5. Select the service type in the dropdown.
                                • You may also select 'Add/Edit Service Type' to create a custom service type. Type the description in the text box, and click 'ADD' and ‘CLOSE.’ The custom type created will now be selectable in the dropdown.
                              6. Enter any other relevant information, notes, pictures, invoices and attachments to the service in the pop-up.
                              7. Click ‘SAVE.’
                               
                               

                              Where can I see the history of the maintenance performed?

                              1. Click 'Maintenance' in the main navigation.
                              2. Click 'Maintenance History' on the left side of the maintenance screen.
                              3. Here, in the columns you will see all the documented maintenance events in the date range, tracker group, who completed an item and service type selected in the filters below the section menu. You may filter further by typing the name of any tracker or item in the 'Filter' text at the top of the screen.

                              There are several ways to pull this information out of the Linxup portal for your use:

                              • Export (.xls) the information shown in the filtered list by clicking the 'EXPORT' button in the maintenance history top navigation.
                              • Print the information shown in the filtered list by clicking the 'PRINT' button.
                              • Scheduling a report to be sent via email automatically is highly recommended to further automate reporting for yourself, managers, staff or drivers. This is done by clicking the 'SCHEDULE' button. In the pop-up you are able to choose the trackers, items, drivers, or groups to be included, the units and time zone that should be shown and edited accurately and how often you would like to receive the auto emailed scheduled report. Don't forget to enter the email address and click 'SAVE.' Note**, if you have several emails to send your scheduled report to, click the plus sign to reveal extra email fields for multiple people.
                                • To edit any maintenance history Email settings visit ‘Setup’ > ‘Scheduled Reports.’
                               
                               

                              How do I add unscheduled maintenance I have performed on my vehicles/assets/objects to their history?

                              To document a one-time service event:

                              1. Click 'Maintenance' in the main navigation. A one time service event can be initiated from the ‘active reminders’ tab or the ‘maintenance history’ section.
                              2. Click the 'CREATE ONE-TIME SERVICE EVENT' button in the top section of the maintenance screen.
                              3. If the vehicle or asset has a tracker associated with it, be sure that 'Tracker' is selected under the 'Type' heading. If the item does not currently have a Linxup tracker, select ‘Other Item.’ 
                              4. Select the tracker or item for which you are documenting a service event.

                               

                              Create One-Time Service Event

                               

                              1. Select the service type in the dropdown. 
                                • You may also select 'Add/Edit Service Type' to create a custom service type. Type the description in the text box, and click 'ADD' and ‘CLOSE.’ The custom type created will now be selectable in the dropdown.
                              2. Enter any other relevant information, notes, pictures, invoices or attachments to the service in the pop-up.
                              3. Click ‘SAVE.’

                               

                              The record of the service completed, including any attachments added and notes can now be seen in the Maintenance History section, which can be found in the left navigation menu.

                               
                               

                              Can I set the system to email maintenance reports on a regular basis?

                              Yes!

                              To have the system email you updates to your maintenance history:

                              1. Click 'Maintenance' in the main navigation.
                              2. Click 'Maintenance History' on the left side of the maintenance screen.
                              3. Clicking the 'SCHEDULE' button.
                              4. In the pop-up you are able to choose the trackers, items, drivers or groups to be included, the units and time zone that should be shown, and how often you would like to receive the email. Enter all the recipient's email address(es). Note** If there are multiple recipient's, select the plus sign to reveal additional email fields which will need to be filled out for each person whom needs to receive the automated scheduled emailed report. 
                              5. click 'SAVE.'

                              To edit any maintenance history Email settings visit ‘Setup’ > ‘Scheduled Reports.’

                               
                               

                               


                               

                              Learn More About Maintenance

                              • Maintenance Reminders

                              Was this article helpful?

                              Yes
                              No
                              Give feedback about this article

                              Related Articles

                              • Maintenance
                              • Solar Tracker Troubleshooting
                              • Legacy Solar Tracker Troubleshooting
                              Linxup GPS Trackers
                              Activate Devices Customer Log-In Support
                              Call us today 1-877-732-4980
                              Copyright ©2024 Linxup

                              Knowledge Base Software powered by Helpjuice

                              Expand